CareLoop

Merqa Medical

Demo — fictional patient data
Patient view

Post-op discharge workflow

Non-production demo

Elena Morris Fictional patient · Outpatient knee procedure

CareLoop closes the post-discharge communication loop: approved instruction → patient explanation → understanding signal → action state → human escalation.

5/5

Approved

2

Understood

1

Pending

1

Escalated

Explain

Provider-approved instructions

InstructionApprovalTeach-back signalActionState

Medication routine

Medication

Dr. Mina Park · 2:14 PM

Explained the medication plan in their own words.Medication plan reviewedUnderstood

Keep the incision area dry

Wound care

Dr. Mina Park · 2:14 PM

Asked whether the dressing can be changed at home.Team clarification requestedNeeds Clarification

Protect your knee

Restriction

Dr. Mina Park · 2:14 PM

Identified the activity restriction correctly.Restriction acknowledgedUnderstood

Attend your follow-up

Follow-up

Dr. Mina Park · 2:14 PM

Knows the follow-up date and time.Confirm attendanceAction Pending

Report new concerns

Warning signs

Dr. Mina Park · 2:14 PM

Reported a new concern for human review.Human team review requestedEscalated

Verify

Auditable activity timeline

  1. Provider-approved

    2:14 PM

    Dr. Park approved five post-operative instructions for Elena Morris.

  2. Patient response

    2:32 PM

    Elena confirmed the follow-up date and explained the activity restriction.

  3. Patient response

    2:35 PM

    Elena requested clarification about keeping the dressing dry.

  4. System reminder

    9:00 AM

    Demo reminder prepared for the August 25 follow-up confirmation.

  5. Human escalation

    9:08 AM

    A simulated new-concern request was routed to the post-op care team.